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Business Operating System

This program provides a structured and disciplined approach to managing and growing your business. It provides proven methodologies delivered from a confidential advisor with real-life experience managing businesses.

Overview

All profitable and growing businesses have one thing in common; the leadership team manages the business with structure and discipline. People clearly understand their roles, they manage week-to-week with processes that drive results, and they not only work “in their business” daily/weekly, they work “on their business” weekly/monthly, driving strategic initiatives to make their business stronger this year, than last. Most large companies (i.e. Toyota, Danaher, Nike, Ford, etc.) employ a formal business operating system to manage their business, however an operating system is just as essential for small and mid-sized manufacturers. DVIRC has developed a right-sized business operating system specifically for small and midsized manufacturers to address common leadership frustrations.

Common frustrations of leaders

Lack of personal accountability with some/many individuals; problems always flow to the top
Management team is not always on the same page
Individuals are working hard, but profits are in the low single-digits
Unresolved reoccurring issues
New initiatives are rarely sustained
Managers and supervisors rarely meet with direct reports
Unclear reporting lines
Stagnant growth

The DVIRC Difference

DVIRC’s Senior Business Solutions Advisors have worked in senior leadership roles at a variety of world-class Fortune 50 businesses and industries. They bring real-life experiences to you and your team. DVIRC’s advisors can work with you to right-size a business operating system to meet your company’s unique needs. The following approach can help jumpstart your business to drive both profits and growth.

The DVIRC Approach

DVIRC takes a structured four-step approach to working with the owner and his/her team:

Understand the Business – DVIRC will work with the management team to formally assess critical headwinds and opportunities in: Leadership, Customer Focus, Strategy, Operations, and Employee Engagement/Culture.
Implement a basic Business Operating System – All successful businesses have a playbook that they use to effectively manage the business, and drive accountability and results. The three key elements of any Business Operating System are:
- People – Do employees understand their role in the business? What is expected of them? Are they held accountable for results?
  - Are there clear and well-documented job descriptions for each employee
  - Is the management team having one-on-one meetings with their direct reports to effective coach and provide feedback?
- Process – Do we use proven processes to run our business?
  - Do we have Daily departmental stand-up huddles? Are we using simple but effective visual production and communication boards?
  - Do we have Weekly or bi-weekly staff/production meetings measuring and driving results?
  - Do we have a Monthly management reviews of the prior month’s performance using key metrics/KPIs to measure of effectiveness? Are we discussing actions to correct course?
- Cadence – Do we stick to following the processes above?
Ongoing Coaching/Advising– As we work to implement both the Business Operating System, the DVIRC Business Solutions Advisor will work with you and your team as a trusted advisor to sustain the system and keep you and your team on track.

Benefits

Our clients report the following types of benefits:

Creating an environment of team accountability by aligning the management group
Clear line of sight to company goals and metrics
Improved individual performance and accountability
Increased business performance leading to profitable growth
Building a stronger business year over year

Every company needs a system to manage their business weekly and monthly; how would you rate your system? For an initial consultation, please contact us today!