Details
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Instructor
Nico de Sousa
Lean/Continuous Improvement Content Expert
New and prospective supervisors face a long list of challenges and shifting expectations.
Over the course of just a few weeks, DVIRC’s Supervisor Training program helps these individuals transition from the rank-and-file to become effective in their new roles.
It is not uncommon for individuals promoted from technical or other shop-floor roles into supervisory positions to struggle with the transition. The shift from being a standout technical performer to a great supervisor requires specific changes; these individuals must learn how to stop doing the work that earned them the promotion and start doing the work of a supervisor. DVIRC’s Supervisor Training is an excellent way to ease the transition.
Who Should Take This Course
This program is ideal for individuals who have recently been promoted to supervisory roles, or are being considered for such positions. It is also an excellent refresher for anyone who has been supervising people using the “school of hard knocks” approach and might benefit from learning a more structured, contemporary supervisory style.
What You’ll Learn
- Understanding what to expect as a supervisor
- Building confidence to become an effective front-line leader
- Recognizing different leadership styles
- Dealing with negative people
- Providing coaching and feedback to unlock employee potential
- Increasing the ability to provide instruction
Cancellation Policy
Cancellations received up to 5 business days prior to class start date will not be charged the training fee, or will be refunded if payment has already been submitted. Cancellations 1-3 business days prior to class will be charged the training fee. As a courtesy, we will allow you to apply 50% of your payment towards a future training course within one year of the cancellation date. No refund will be provided for same-day cancellations and no-shows; customer is responsible for full payment without future training credit. Registrant substitutions may be made at any time. Cancellations must be submitted via email to jenoch@dvirc.org or by phone at 215-552-3827.