Supply Chain 101

This course helps manufacturing leaders to understand and become proficient in inventory & supply chain management.

It is not uncommon for small to mid-sized businesses to get tangled up in inventory and supply chain issues. The supply environment has run in a steady state for decades; however, a new paradigm has emerged. This course helps manufacturing leaders to understand and become proficient in inventory & supply chain management.

Course Outcomes

This course will help participants to:

  • Articulate and understand the components of supply chain planning
  • Understand and apply the principles of demand & capacity planning
  • Learn how to create risk & cost-based controls for effective inventory management
  • Experience creating and using inventory & supply chain key performance indicators
  • Perform supply chain mapping
  • Learn best practice Supplier Scouting techniques
  • Learn what implementing a formal Inventory Management and Supply Chain program entails

Supply Chain 101

Start Date

April 2, 2024

End Date

April 23, 2024


Four 90-Minute Sessions


3:30-5:00 PM ET




Free of Charge

Supply Chain 101 Training Preview

Who Should Take This Course

Individuals who are responsible for planning, purchasing, inventory control, or operations functions.

Ways to Take This Course

Virtual Training • On-Demand Training

Four 90 Minute Sessions

  • Supply Chain Management (SCM) principles and key processes
  • Demand planning and customer management
  • Operations and production planning
  • Inventory programs and strategies
  • Supplier management and procurement best practices
  • Knowing your constraints and risk factors
  • Sales, Inventory, and Operations Planning (SIOP) program
  • Case study and attendee assignment
  • How to benchmark Suppliers
  • Where and How to Research New Potential Suppliers
  • Exploring Alternative Supply Chain Options
  • Setting Up Vetting Criteria/Scoring Standards
  • The “Right Way” to Interview Suppliers
  • Connecting the dots between Finance and Strategic Planning
  • Performance measurement and key performance indicators (KPIs)
  • Getting the organization and stakeholders on-board
  • Assignment report-out

Why Supply Chain 101?

This course provides participants with a high-level knowledge base of the ‘must have’ processes for successful execution of inventory & supply chain management. Participants will learn the components that come into play and understand how to link them to their company’s strategic, operating, and tactical plans. The course will incorporate examples of how real small businesses have applied these processes. Participants will also learn methods of sales and capacity management, inventory planning and supplier scouting and screening techniques to meet customer expectations and financial obligations.

The DVIRC Difference

This program is the first and only of its kind, designed exclusively to help small manufacturers (SMMs) navigate increasing supply chain challenges. Additionally, participants will have access to leading supply chain and manufacturing experts who have executed these strategies in numerous organizations. Our instructors all have unique backgrounds and strong experience in manufacturing and distribution with both large and small companies. Our instructors will share best practices for those looking to make real-time adjustments they can control to offset current disruptions and supply chain issues. Between sessions, attendees will be able to schedule coaching support with Eric, Chris and Sylvia to turn this curriculum into real-world application.

Benefits of Supply Chain 101

Participants will benefit by learning how to protect key customers, anticipate supplier issues, and manage inventory cash flow impacts. Additional benefits:

  • This will be a highly interactive experience with subject matter expert-led lessons and corresponding manufacturing-based case studies
  • You’ll be provided a supporting workbook complete with exercises, tools and one-on-one coaching sessions that enable you to design and implement a strategy as unique as your business
  • Three 90-minute one-on-one coaching sessions
  • Allotted time for sharing of individual successes, concerns, failures, and opportunities related to your business. During these exchanges, tactics and best practices will be shared to help make the most of a given situation
  • This program takes a “learn today, apply today” approach to drive dramatic improvements in your business

Meet Your Instructors

Nico de Sousa Serro - Lean/Continuous Improvement Content Expert

Nico de Sousa Serro

Lean/Continuous Improvement Content Expert

Nico de Sousa Serro is the Lean/Continuous Improvement content expert at DVIRC. He is responsible for facilitating organizational continuous improvement efforts, implementation of Lean methodologies, and creating Lean/CI content. This involves developing on-site collaborative solutions and training, as well as conducting training and education courses held at DVIRC.

Sylvia Wower - Vice President, Consulting and Advanced Technology Research

Sylvia Wower

Vice President, Consulting and Advanced Technology Research

Sylvia Wower is the Vice President of Research and Strategic Growth at DVIRC, where she manages the organization’s Business Growth Services and Advanced Technology Research Group. Considered an expert business strategist and leader in groundbreaking research to support the needs of the DoD, life science and commercial small to midsized manufacturing sector, Syliva and her team have delivered of 160,000 hours of successful project work across the MEP National Network and around the globe.

Jameson Kilburn - Project Coordinator and Business Growth Specialist

Jameson Kilburn

Project Coordinator and Business Growth Specialist

Jameson Kilburn is Project Coordinator and Business Growth Specialist for DVIRC’s Marketing & Sales practice. He is a product and service-based inside sales project lead, conducts primary market research for DVIRC’s clients, and coordinates the Lead Generation production calendar. He also serves as DVIRC’s Market Development technology development specialist and is the Salesforce and project administrator.

Luke Plating

Marketing Manager

Luke Plating is an experienced project manager, program facilitator, and marketing professional with over 5 years of experience in business innovation, tech adoption, digital marketing, and customer experience design. In addition to managing DVIRC's marketing and new product development, Luke supports DVIRC's Supplier Network, connecting regional manufacturers to Supplier Scouting opportunities. In previous roles, Luke has worked with large distributors and manufacturers, supporting business strategies, and facilitating the innovation of new products and services. Luke has led multiple educational workshops for manufacturers on behalf of DVIRC and he is certified in Design Thinking and Lean Tools & Essentials, demonstrating his commitment to adopting innovative approaches to problem-solving and program facilitation.

Enroll a Team in Supply Chain 101 Training

Interested in holding a program for your team at your pace? Complete the informational form and one of our representatives will contact you shortly.

Request On-Demand Team Training

Cancellation Policy

Cancellations received up to 5 business days prior to class start date will not be charged the training fee, or will be refunded if payment has already been submitted. Cancellations 1-3 business days prior to class will be charged the training fee. As a courtesy, we will allow you to apply 50% of your payment towards a future training course within one year of the cancellation date. No refund will be provided for same-day cancellations and no-shows; customer is responsible for full payment without future training credit. Registrant substitutions may be made at any time. Cancellations must be submitted via email to or by phone at 215-552-3827.

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