Management Development Certification

Every supervisor has untapped potential. Realizing and optimizing that potential is the challenge. The DVIRC Certification for Supervisors, First Level Managers, Team Leaders and Group Leaders provides many of the tools needed to handle increasingly complex issues present in today’s organizations. With an emphasis on the leader’s role in creating accountability and sustaining standard work, this process is designed to deliver quick results and is enhanced by open discussion of real-world problems and complex personnel issues common to many manufacturers. Since responsiveness to customers is a key competitive advantage for companies in today’s market, we view the Leadership Team as an essential link between the customer needs and the end product. And, to create a high-performance environment, the ability to use collaborative skills is essential. The Management Development Certification provides skill enhancing
practice with a collaborative problem-solving approach.


  • Motivate your workforce to higher levels of performance
  • Reduce costly turnover by building supportive workplace relationships
  • Alleviate disputes with conflict resolution tactics that will foster willing cooperation
  • Solve problems more effectively and minimize costly mistakes
  • Create win/win solutions
  • Build a winning team
  • Give employees useful feedback
  • Utilize effective techniques to coach for effective performance
  • Perfect timing for a variety of shift schedules

9 Half-Day Sessions (every other week)

1. Moving to Management
2. Coaching to Build More Engaged Employees
3. Change Management
4. Dealing with Conflict & Other Performance Problems
5. Performance Management
6. Accountability
7. Holding Effective Meetings
8. Interviewing (EEOC and Selection)
9. Program Summary and Participant Application

Please visit our Events page for upcoming dates or call 215-552-3800 to speak to your county representative.