Superior Tube

December 14, 2011

Lessons Learned

Thoughts from Tony Jost on the Superior Tube Lean and Six Sigma Initiatives

“Lean and Six Sigma need to be recognized as a long-term commitment.  It’s a journey. Success won’t happen overnight.”

“Expect that there will be suspicion about change. Managers and leaders will be criticized, because there will be concerns that the normal work of the business is being neglected. You have to persevere through that negativism.”

“Every activity has been planned and conducted for success.  Initial projects should have immediate opportunities for a positive outcome.  That helps encourage buy-in and continued progress.”

“The key to successfully implementing the Lean approach at Superior Tube has been communication. The KPO works with both union and management leadership to plan annual Lean initiatives. Those initiatives are then broken down into quarterly plans and communicated to employees. Volunteers set up teams to take on projects, put together the details and review the implications.  This system helps drive home the fact that everyone’s participation is needed to achieve company goals.”