When Dooley Gasket and Seal was established in the mid-70s computers had yet to be introduced to the small business environment. The company was supported by a paper trail that included purchase orders, work orders, inventory, invoices, raw materials records and more. When the second generation of the Dooley family took over operation of the business, they wanted to improve operations with the implementation of business process software.
While the company had adopted QuickBooks and Microsoft Office for accounting and administration, the systems were not suited to other applications. Dooley Gasket and Seal still relied on paper, including an inventory file containing more than 20,000 index cards with part drawings stapled to the cards. When new orders came in, a photocopy of the card and drawing accompanied a paper work order to the plant. According to Production Manager Jim Dooley, “The whole inventory card system was a complicated mess. We realized how outdated we were when the company that printed the cards for us went out of business.”
Office Manager Kate Curran added that, “We couldn’t track inventory and didn’t know if duplicate parts were being made. There was no memory for any order.” Dooley and Curran determined that their primary goals for a new software system were to better manage inventory, part look-up, tool identification and bills of materials.
Dooley and Curran looked on their own for a software solution, but were overwhelmed by the range of functions and features available. They also talked with an outside IT consultant but found that the company’s proposal was overly expensive and did not fully address Dooley Gasket and Seal’s specific issues. They turned to DVIRC for a solution.